How long will it take for my order to ship?
Our processing time is usually 2-7 days with the time being longer over the holidays.
If at any point you’d like to know when your order will ship just send me a message and I’ll get back to you with an estimated date!
How long does it take for my order to arrive once it’s shipped?
Shipping times vary. Please note that sometimes the postal service runs into delays which could delay a package’s delivery time.
USA packages: 2-14 business days
Canada packages: 1-5+ weeks
Do you ship internationally?
At this time, I only ship to the US and Canada.
Will my package have any customs fees?
Buyers are responsible for any customs fees that may apply to your package. We cannot be held responsible for any delays due to customs.
What do I do if I think my package is lost?
USPS can run into delays, a package is considered lost if it does not arrive within 30 days of an order being shipped. Please try and wait the 30 days, and if it still doesn’t arrive please contact me and I will do my very best to look into it and help find a solution!
What do I do if my package was marked as delivered but I can’t find it
USPS can sometimes mark packages as delivered prematurely, so what I recommend doing is:
1) Check around your house, near the mailbox, on the porch etc.
2) Ask other members of your household if maybe they brought it in
3) Check with neighbors, talk with your mailman to see where he left it
4) Most importantly, I highly recommend either going to or calling your local USPS and providing them with the tracking number and letting them know it says delivered but you are unable to find it. Their system has GPS coordinates in which they should be able to locate where they marked it as delivered.
Are all products included in the spend $50+ get free shipping guarantee?
Yes
Where are you located?
We are located in Akron, Ohio in the United States.
